fil77 Privacy Policy

1 Definitions

In this Privacy Policy, the following terms have the meanings set out below:

• "fil77," "we," "us," "our" — the fil77 online gaming platform and its operators.
• "Platform" — the fil77 website, mobile application, and all associated services at fil77.net.
• "Personal Data" — any information that identifies or can reasonably identify a natural person, including name, contact details, financial information, and device identifiers.
• "Data Subject" — the individual to whom Personal Data relates; in most cases, this means you, the registered player.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "DPA" — Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines.
• "NPC" — the National Privacy Commission of the Philippines, the regulatory body overseeing data privacy compliance.
• "DPO" — Data Protection Officer, the individual designated by fil77 to oversee data privacy compliance.
• "KYC" — Know Your Customer, the identity verification process required for regulatory compliance.
• "Cookies" — small text files stored on your device by the Platform to enable functionality and analytics.

2 Personal Data We Collect

fil77 collects the following categories of personal data from players and visitors to the Platform:

2.1 Registration Data

When you create a fil77 account, we collect your full legal name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to establish and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, fil77 may collect copies of government-issued identification documents (such as a Philippine passport, UMID, SSS ID, or driver's license), proof of address, and proof of payment method ownership. This data is collected only when required for verification purposes.

2.3 Financial Data

fil77 collects information about your deposit and withdrawal transactions, including payment method details (e.g., GCash account reference, bank account details for BPI, BDO, or Metrobank), transaction amounts in Philippine Peso (₱), and transaction timestamps. fil77 does not store full payment card numbers on its servers.

2.4 Gaming Activity Data

We collect records of your gaming activity on the Platform, including games played, wager amounts, game outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

2.5 Technical and Device Data

When you access the fil77 Platform, we automatically collect technical data including your IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and Platform optimization.

2.6 Communications Data

If you contact fil77 customer support, we retain records of your communications, including the content of messages, support ticket history, and any attachments you provide. This data is used to resolve your queries and improve our support services.

2.7 Summary of Data Categories

3 How We Collect Your Data

fil77 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — through cookies, server logs, and analytics tools when you browse or interact with the Platform.
• From third-party payment providers — when you initiate a transaction via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from those providers.
• From identity verification services — when KYC checks are conducted, we may receive verification results from accredited identity verification partners.
• From fraud prevention services — we may receive risk signals and device fingerprint data from security service providers to protect the integrity of the Platform.

4 Purpose of Processing Your Data

fil77 processes your personal data for the following specific purposes:

4.1 Account Management

To create, maintain, and administer your fil77 account, including processing your registration, verifying your identity, managing your account settings, and communicating important account-related information to you.

4.2 Transaction Processing

To process deposits and withdrawals in Philippine Peso (₱) through your chosen payment method, maintain accurate financial records, and comply with financial reporting obligations under Philippine law.

4.3 Regulatory Compliance

To fulfill fil77's obligations under applicable Philippine laws and regulations, including the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and the Data Privacy Act of 2012. This includes conducting KYC verification, monitoring transactions for suspicious activity, and reporting to relevant authorities where required by law.

4.4 Platform Security and Fraud Prevention

To detect, investigate, and prevent fraudulent activity, unauthorized account access, multi-accounting, collusion, and other prohibited conduct as defined in the fil77 Terms & Conditions. Security monitoring is an ongoing process essential to protecting all players on the Platform.

4.5 Customer Support

To respond to your queries, resolve disputes, process complaints, and improve the quality of our support services. Support communications are retained for a reasonable period to enable follow-up and quality assurance.

4.6 Responsible Gaming

To monitor gaming activity for indicators of problem gambling, enforce player-set limits and self-exclusion requests, and fulfill fil77's responsible gaming obligations. This processing is carried out in the interest of player welfare and regulatory compliance.

4.7 Platform Improvement and Analytics

To analyze aggregated, anonymized usage data to understand how players interact with the Platform, identify technical issues, and improve the overall gaming experience. Where analytics involve personal data, it is processed on a pseudonymized basis wherever possible.

4.8 Marketing Communications

To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw your consent to marketing communications at any time by updating your account notification preferences or contacting support.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, fil77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and fil77, including account management, transaction processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AMLA, PAGCOR regulations, and tax reporting obligations.
• Legitimate Interests: Processing carried out for fil77's legitimate business interests, including fraud prevention, platform security, and analytics, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Personal Data

fil77 does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

6.1 Payment Processors

We share necessary financial data with payment service providers (including GCash, PayMaya, BPI, BDO, and Metrobank) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.

6.2 Identity Verification Partners

For KYC purposes, we may share identity documents and verification requests with accredited identity verification service providers. These partners are contractually obligated to process your data only for verification purposes and to maintain appropriate security standards.

6.3 Regulatory and Law Enforcement Authorities

fil77 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

6.4 Fraud Prevention and Security Services

We may share technical data (such as IP addresses and device identifiers) with fraud prevention and cybersecurity service providers to protect the Platform and its users from unauthorized access and fraudulent activity.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of fil77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7 Data Retention

fil77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with fil77's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes.

8 Data Security

fil77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS Encryption: All data in transit between your device and fil77 servers is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on fil77 servers is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data is restricted to authorized fil77 personnel on a strict need-to-know basis. All access is logged and subject to regular audit.
• Firewalls and Intrusion Detection: fil77's infrastructure is protected by enterprise-grade firewalls and intrusion detection systems that monitor for unauthorized access attempts.
• Regular Security Audits: fil77 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Staff Training: All fil77 personnel who handle personal data receive regular training on data privacy obligations and security best practices.

While fil77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, fil77 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9 Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the fil77 Platform. They allow the Platform to recognize your device, maintain your session, and remember your preferences. fil77 uses cookies strictly for functional and analytical purposes.

9.2 Types of Cookies Used by fil77

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit. Essential cookies cannot be disabled without affecting Platform functionality.
• Preference Cookies: Store your language and display preferences to improve your experience on return visits.
• Analytics Cookies: Collect anonymized data about how players use the Platform, including pages visited and features used. This data helps fil77 improve the Platform experience. Analytics data is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

9.3 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging in or using certain features of the fil77 Platform. fil77 does not use third-party advertising or tracking cookies.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fil77:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You may request a copy of the personal data fil77 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data fil77 holds about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fil77's legal retention obligations. Note that data subject to regulatory retention requirements (such as KYC and financial records) cannot be deleted before the applicable retention period expires.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. fil77 will cease such processing unless there are compelling legitimate grounds that override your interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe fil77 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact fil77's Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy. fil77 will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

11 Minors and Age Restriction

The fil77 Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. fil77 does not knowingly collect personal data from individuals under the age of 21.

If fil77 becomes aware that personal data has been collected from an individual under 21 years of age, that account will be immediately suspended, the data will be deleted as soon as practicable, and any funds held will be returned to the payment source after investigation.

If you are a parent or guardian and believe that a minor has registered on the fil77 Platform, please contact our support team immediately so that we can take appropriate action.

12 Amendments to This Privacy Policy

fil77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the fil77 Platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with any amendment, you may close your account in accordance with the fil77 Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how fil77 protects your personal data. Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fil77, please contact our Data Protection Officer. All data privacy inquiries are handled with strict confidentiality.

For account-related queries, please also refer to our Terms & Conditions. For responsible gaming support and self-exclusion, visit our Responsible Gaming page.